Refund Policy

Accepted payment methods

When to request a refund

Contact support@paktestpro.com as soon as possible if you:

• Paid by mistake or paid twice.
• Paid but eligible access was not activated after verification.

Include: your registered email, plan, amount, date and transaction reference. Never share passwords or OTPs.

Review process

We investigate each request against the payment record and account activity. A refund may be declined where:

• The payment cannot be verified.
• The claim is duplicative or fraudulent.
• The subscription has been substantially used.
• The request conflicts with applicable law or the payment provider's rules.

Refund method & timing

Approved refunds are normally sent through the original payment channel where possible. Processing time depends on the payment provider and banking or wallet systems in Pakistan.